Contact Us
We are here to help with questions related to MyWaChat, subscriptions, payments, account access, technical issues, and other service-related matters.
Effective Date: September 16, 2026
MyWaChat is a software product operated by Brightwave Digital Products LLP.
Company Information
Company Name
Brightwave Digital Products LLP
Product / Brand Name
MyWaChat
Website
https://mywachat.com/Customer Support
If you have any questions or require assistance regarding MyWaChat, you can contact our support team using the details below.
We may assist with queries relating to:
- Account registration and login
- MyWaChat setup and configuration
- Website widget installation
- Website/domain configuration
- WhatsApp conversation functionality
- Subscription plans
- License activation
- Payment and transaction-related issues
- Billing and invoices
- Refund-related queries
- Technical problems
- General product information
Payment and Transaction Support
If you have completed a payment but have not received access to your purchased subscription or your license has not been activated, please contact us with your transaction details.
To help us investigate your request, please provide:
- Your name
- Registered email address
- Registered mobile number
- Transaction/order ID
- Payment date
- Amount paid
- Selected subscription plan
- Description of the issue
Please do not send your UPI PIN, card PIN, CVV, password, OTP, or complete card/banking credentials to us by email, WhatsApp, or any other communication channel.
Business and Product Enquiries
Businesses and organizations interested in using MyWaChat can contact us for information about the available plans, features, account setup, and other product-related questions.
Support Response
We aim to review customer enquiries and respond within a reasonable period.
Response times may vary depending on the nature and complexity of the request, technical investigation required, payment verification, or information required from third-party service providers.
Important Information
MyWaChat is a digital SaaS/software service operated by Brightwave Digital Products LLP.
We do not maintain a physical product shipping or delivery process for MyWaChat subscriptions. Access to purchased services is provided electronically through the applicable account, dashboard, license key, or activation process.
For refund-related matters, please refer to our Refund and Cancellation Policy.
For information about how we collect and use personal information, please refer to our Privacy Policy.
For the use of cookies and similar technologies, please refer to our Cookies Policy.
Contact Details
Brightwave Digital Products LLP
Product: MyWaChat
Website: https://mywachat.com/
Email: brightwavedigital.in@gmail.com
Phone / WhatsApp: +91 9168081355
We appreciate your interest in MyWaChat and are committed to providing helpful support to our customers.
Get in Touch.
If you have a question, need technical assistance, or want information about MyWaChat, use the form and tell us what you need help with.
Please do not include passwords, API keys, OTPs, PINs, CVV, or complete banking credentials in your message.
© 2026 Brightwave Digital Products LLP. All Rights Reserved.